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Testimonials

If you feel we’ve met or exceeded your expectations, we'd love to hear from you to know that we made a positive impact on your family during such a difficult life chapter. Please know your feedback is so important to us as our company continues to grow within our communities. Your kind words may help shed the light for those looking to reach out for help, but most of all are so appreciated by our team. Thank you!

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Lucas, Thanks for making this process less painful with all of your help and every effort you made for me. I appreciated all you have done.

Brenda L.

July 15, 2024

I have used Lucas Martin for three cremations. I have been thoroughly impressed on his compassion and experience in this field. The cost was very affordable and his communication is outstanding.

Marilyn Masko

July 02, 2024

Lucas, We just wanted to say thank you for the time and care you gave to taking care of my dad. We appreciated your patience in walking us through the process (and with the paperwork).

The McGeen Family

June 28, 2024

I would like to thank Lucas for all that he has done for us during this difficult time. He is made us feel comfortable in every step we had to take at a time when we were feeling our absolute worst. He made all our decision seem so much easier to make, and we felt very comfortable with the way he explained things to us.This is our second time using Lucas and each time he treated us with the upmost respect right from the first phone call to the very end. I would recommend him to anyone.

Lisa Dean

June 13, 2024

I recently had my father cremated, and I want to express my gratitude for the outstanding service provided by Lucas. He was incredibly professional and made the entire process very easy for us. Lucas took the time to explain everything clearly and was a tremendous help with all the necessary documents. His efficiency and compassion were deeply appreciated during this difficult time. I highly recommend his services.

Paola Ramirez

June 05, 2024

I just want to give a huge thank you to Lucas at cremation First. Such an amazing person. I had no idea where to start and he was so kind and patient, and went above and beyond to help us get through the hardest time of our lives. I would recommend him to any and everybody!!! Truly a family business that works for and with the families they help. Again Lucas, thank you.

Liz Taylor

May 01, 2024

Thank you for everything. This was unexpected and very upsetting and you made the process extremely comfortable in a difficult time.

Lisa Onis-Smith

April 22, 2024

First, I need to say that Lucas was incredible to work with. Just the perfect person to handle one of life's most difficult circumstances. He was kind, compassionate, and never pushy about extras. Before my husband passed in July 2023, we had done some pricing around and discussed his wishes so I knew what he wanted. The morning he passed, I called around to several funeral homes and cremation centres to get final prices. For a simple direct cremation with a short time for family to view the body beforehand (we did the service at a church), I was getting quotes of around $3300. Using a more traditional funeral home with cremation, visitations and a service was $10-11k. With burials, I have seen simple funerals cost $20-30k and up. Cremation First was $2732 with a private family viewing in Essex. We paid so little that I expected service to fall by the wayside. But Lucas did everything possible to help make things easier. He came to my house to pick up my husband's clothes and came again to drop off documents later. He did not chase us about paying the bill (I actually forgot and thought it was done) but kindly followed up with me later to remind me. The private family viewing was done in a very respectful, dignified way. He had the room set up with a divider so people could gather in the sitting area and then go past the divider to view the body privately. I did not want to handle the ashes myself and Lucas calmly reassured me, saying that he would accompany us at the time and place of my choosing to scatter the ashes for us. 8 months later, I realized I made a mistake in the death certificate and again, Lucas kindly continued to be helpful, kind, and patient. Every interaction with him reduced my stress as he is calming, efficient, and somehow makes everything run smoothly. Highly recommended and far surpassed my expectations.

Elaine Sia

March 12, 2024

Decided to give them a call after reading all the great reviews. And let me now add to them. These calls are never easy to make especially during one of the most difficult times in our lives. I spoke with Lucas who couldn't have been more professional, knowledgeable and most importantly...kind and empathetic. He made this process so much easier than I anticipated and at a price that actually shocked me on how reasonable without compromising the entagrady of my Dad who just wanted to keep it simple. Definitely recommend 10/10

Jennifer Tremblay

February 10, 2024

Dealt with Lucas and I can say he is a God-send and a light in a very dark time when my husband and I needed this company's services. Everything was timely, explained clearly, very dignified. Communication with Lucas was very smooth and we were very confident things were being done as we expected and as Lucas has conveyed to us. I wish we met under different circumstances but we would definitely recommend Cremation First and Lucas to anyone. Lucas is very hands-on, empathetic and straightforward.

Rica Estabillo-Magbitang

January 07, 2024

Lucas, Your help and advice helped make a stressful time less stressful. Everything went as planned. Thanks.

Len & Anita

December 15, 2023

Service to the max. Best in the city. I have referred many times, and have never been disappointed.

Mary Lambros

November 07, 2023

I cannot recommend Cremation First enough… Lucas is absolutely amazing!! His professionalism, knowledge, compassion, accommodating attitude as well as superior care of my mother were outstanding. While every loved one’s passing is tragic/devastating, our situation was exceptionally chaotic and Lucas navigated the fluidity and dysfunction with ease and grace; he was the calm of the storm. Thanking Lucas & writing this review feels insignificant for all his efforts, support & guidance; however, I hope my words resonate, encouraging people in any situation (pre-planning or otherwise) to contact Lucas. With the utmost sincerity, gratitude and respect, thank you Lucas for everything. Warmest Regards, Andrea Stewart

Andrea Stewart

September 20, 2023

Lucas and his team are incredibly thoughtful, caring and compassionate. He exceeded our expectations and took wonderful care of our family. There truly is no one more caring. Thank you Lucas for the excellent care you provided us at our most difficult times. We appreciate you so very much!

Deb Landry

September 19, 2023

Lucas was really kind, caring, and helpful through this entire process. He went above and beyond for us. He even came and met with us at hospice just so we didn't have to leave our mother. He really helped us navigate through that difficult time and alleviated the uncertainty and pressure of the unknown. He was there to help every step of the way. Highly recommend him!

Holly Smaple

August 06, 2023

Cremation First did a thoroughly professional presentation of their services - (pre-arranging for ourselves) - no sales pitch - fully attentive to all of our questions - we are confident in Cremation First

Jerry Young

March 05, 2023

I recommend Cremation First! Lucas was very professional, empathetic and helped with everything! At a time when it’s hard to focus , Lucas helped me thru it! Also very reasonable and efficient! Thankyou so much!

Greg Russell

July 26, 2022

Lucas - We want to thank you for all your hard work and dedication during this process and making these unforeseen circumstances so much easier to get through. Thank you!

The Freeman Family

June 17, 2022

With the passing of our mom Georgina we contacted Lucas Martin at Cremation First . Lucas was understanding and compassionate. He helped us to make arrangements that we were comfortable with without using high pressure tactics to spend more to prove our love. If you are unfortunate enough to need cremation services I would highly recommend contacting Lucas...

Debbie Leveille

January 15, 2022

 

Cremation First Limited - Windsor 
Phone: (519) 398-9188
3298 B Walker Rd.
Windsor, ON N8W 3R8
Transfer Service Class 1 licence TS-1570

 Mailing Address:
PO Box 418, Essex, ON N8M 2Y4

Cremation First Limited - Tecumseh 
Phone: (519) 398-9188
400 Manning Rd. Unit #18
Tecumseh, ON N8N 3N7
Transfer Service Class 1 licence TS-1540

 Mailing Address:
PO Box 418, Essex, ON N8M 2Y4

Cremation First Limited - Essex
Phone: (519) 398-9188
35 Victoria Ave. Unit #3
Essex, ON N8M 1M4
Transfer Service Class 1 licence TS-1539

Mailing Address:
PO Box 418, Essex, ON N8M 2Y4

Cremation First Limited - Leamington
Phone: (519) 398-9188
250A Oak St. E.
Leamington, ON N8H 4V4
Transfer Service Class 1 licence TS-1538

Mailing Address:
PO Box 418, Essex, ON N8M 2Y4

 


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